Privacy Policy
Last updated: 25 May 2026
dispatchmy.ai is in pre-launch. This policy covers what we do with the information you give us when you sign up for an account on this website. It will be expanded before the product ships.
What we collect
- Email address — when you create an account.
- Basic request metadata — IP address and user agent, logged transiently by our infrastructure providers for abuse prevention.
- Product analytics — page views, session events, and device/browser properties, via a first-party-style analytics script. On the public demo embedded on the front page, this includes session recordings so we can see how visitors interact with the product. We don't sell analytics data.
Who processes it
- Clerk — handles sign-up and authentication. Your email is stored in Clerk's systems under our account.
- PostHog — receives product analytics. Processed on EU infrastructure (PostHog EU Cloud).
- Stripe — handles billing and payment information when you check out.
- Resend — sends transactional emails.
How we use it
We use your email to authenticate you into the dashboard and for product-related notifications. We don't sell or rent it.
Retention
We keep your account until you ask us to delete it, or you close it yourself. Analytics data, including demo session recordings, is retained for 30 days. When the product ships, your account becomes a user account governed by the forthcoming full privacy policy.
Your rights
You can ask us to delete your account at any time by emailing [email protected]. If you are in the EU or UK you have the right to access, correct, or port your data under GDPR; the same email address handles those requests.
Changes
When dispatchmy.ai launches, this policy will be replaced with a full product privacy policy covering the local-install agent runtime, telemetry (opt-in), and billing. We'll email every account holder before that takes effect.